The Student Advocate’s Office (SAO) was created to informally assist students in resolving problems, conflicts and other challenges that may arise within Student Success.

The role of the Student Advocate is to serve as a resource and designated neutral party for students who may have a Student Success-related concern or problem. Issues may include interpretation of Alamo Colleges’ policies and procedures, administrative matters, customer service complaints, and referral assistance. The Student Advocate works with students to resolve issues by identifying options and strategies, offering information and guidance, and providing life skills education and training.